Shipping Policy

Last updated: 25 October 2026

Where we deliver

Within Pakistan, all orders are delivered by PostEx. International orders are shipped by SkyNet to the Middle East, the UK, the USA, Canada, Australia, New Zealand and across East and South Asia. Available countries are listed at checkout.

Processing and delivery time

  • Processing: orders are packed and dispatched within 3–4 working days. Orders placed on Sundays or public holidays are processed the next working day.
  • Stitched orders: allow 10 extra working days for stitching before dispatch.
  • Pakistan: delivery usually takes 5–7 working days after dispatch.
  • International: delivery usually takes 7–14 working days after dispatch.

Shipping charges within Pakistan

Shipping charges are calculated at checkout based on your province and parcel weight. Starting rates:

  • Sindh: Rs 450 flat rate (any weight)
  • Punjab: from Rs 565
  • Islamabad: from Rs 560
  • Khyber Pakhtunkhwa: from Rs 500
  • Balochistan: from Rs 400
  • Azad Kashmir: from Rs 500
  • Gilgit-Baltistan: from Rs 550
  • Former FATA areas: from Rs 700

International shipping

International shipping charges are calculated at checkout by parcel weight. SkyNet does not deliver to Hawaii, Alaska or APO/FPO addresses, and a remote-area surcharge may apply in some areas. Any customs duties, taxes or import fees charged in your country are the customer’s responsibility.

Cash on Delivery

Cash on Delivery (COD) is available across Pakistan only. International orders are paid in advance by bank transfer. Please keep the exact amount ready. You are welcome to open and check your parcel before paying the rider. If something is wrong, you can refuse the parcel at the door. Open-and-check is available on Pakistan COD orders only.

Order tracking

Once your order is dispatched, we will send you a tracking number by SMS, WhatsApp or email.

Delays

Deliveries can occasionally be delayed by weather, public holidays, strikes or courier issues outside our control. If your order hasn’t arrived within the expected time, contact us and we will follow up with the courier.

Incorrect address or failed delivery

Please double-check your address and phone number at checkout. If a parcel comes back to us because of an incorrect address, an unreachable phone number or failed delivery attempts, re-delivery charges will apply.

Contact us

Email: chicziba@chicziba.com
WhatsApp: +92 336 0340290
ChicZiba, Khayaban-e-Zafar Shaheed, DHA Phase 7 Extension, Karachi, Pakistan